Privacy policy
Last Updated: July 26, 2026
ETRNALISM, LLC ("ETRNALISM," "Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.etrnalism.life, purchase our products, or otherwise interact with our website.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
When you place an order, create an account, subscribe to our emails, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information (processed securely by third-party payment providers)
- Order history
Account Information
If you create an account, we may collect:
- Username
- Password (encrypted and never stored in plain text)
- Account preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Time zone
- Pages visited
- Time spent on pages
- Referring website
- Shopping activity
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate with you regarding purchases
- Send order confirmations and shipping updates
- Improve our products and website
- Prevent fraud and unauthorized transactions
- Personalize your shopping experience
- Send promotional emails and marketing communications (when permitted by law or with your consent)
- Comply with legal obligations
3. Payment Information
We do not store your complete payment card information.
Payments are processed securely by trusted third-party payment providers such as Shopify Payments, Stripe, PayPal, Shop Pay, Apple Pay, Google Pay, or other payment processors available during checkout.
These providers maintain their own privacy and security practices.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your shopping cart
- Save your preferences
- Improve website performance
- Analyze website traffic
- Measure advertising performance
- Provide personalized content and advertisements
You may disable cookies through your browser settings; however, some features of our website may not function properly.
5. Marketing Communications
If you subscribe to our mailing list, we may send you:
- Product releases
- Restock announcements
- Exclusive promotions
- News regarding ETRNALISM
You may unsubscribe at any time by clicking the "Unsubscribe" link contained in our marketing emails or by contacting us directly.
6. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties that help us operate our business, including:
- Payment processors
- Shipping carriers
- Order fulfillment providers
- Website hosting providers
- Analytics providers
- Email marketing platforms
- Fraud prevention services
- Customer support platforms
These providers receive only the information necessary to perform their services.
We may also disclose information when required by law or to protect our legal rights.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
8. Data Retention
We retain your personal information only as long as necessary to:
- Complete transactions
- Maintain customer accounts
- Comply with tax and accounting requirements
- Resolve disputes
- Enforce our agreements
- Meet legal obligations
When information is no longer required, it is securely deleted or anonymized where appropriate.
9. Your Privacy Rights
Depending on where you live, you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict certain processing activities
- Object to certain uses of your information
- Request a copy of your information in a portable format
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided below.
10. Children's Privacy
Our website is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.
11. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing personal information.
12. International Visitors
If you access our website from outside the country in which ETRNALISM, LLC operates, your information may be transferred to and processed in countries where privacy laws may differ from those in your jurisdiction.
By using our website, you consent to such transfers as permitted by applicable law.
13. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Any changes will become effective immediately upon posting the revised policy on this page. The "Last Updated" date will reflect the most recent revision.
Your continued use of our website after any changes are posted constitutes your acceptance of the revised Privacy Policy.
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
ETRNALISM, LLC
Email: ask@etrnalism.life
Website: www.etrnalism.life
Business Address: [N/A]
Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM