Shipping policy

Last Updated: July 27, 2026

At ETRNALISM, LLC ("ETRNALISM," "Company," "we," "our," or "us"), we are committed to delivering your order as quickly and efficiently as possible. Please review the following Shipping Policy before placing your order.


1. Order Processing

All orders are processed within 7–10 business days after payment has been successfully received and verified.

Business days are Monday through Friday, excluding weekends and federal holidays.

During periods of high order volume, limited product releases, holidays, promotional events, or unforeseen circumstances, processing times may be extended. If a significant delay occurs, we will make reasonable efforts to notify you using the contact information provided with your order.

2. Shipping Time

Once your order has been processed, it will be shipped using the shipping method selected at checkout.

Delivery times vary depending on your shipping destination and the carrier. The estimated 7–10 business day timeframe refers to order processing only and does not include carrier transit time.

After your order ships, you will receive a shipping confirmation email containing tracking information, when available.

3. Shipping Rates

Shipping costs are calculated at checkout based on:

  • Shipping destination
  • Package weight and dimensions
  • Selected shipping method

All applicable shipping charges will be displayed before your purchase is completed.

4. Domestic Shipping

We proudly ship throughout the United States.

Orders shipped to Alaska, Hawaii, U.S. territories, APO/FPO addresses, or other remote locations may require additional delivery time beyond standard carrier estimates.

5. International Shipping

ETRNALISM, LLC proudly offers worldwide shipping and accepts orders from customers in countries and regions where shipping services are available.

International orders are processed within our standard 7–10 business day processing timeframe. Delivery times after shipment may vary depending on the destination country, customs processing, and the selected shipping carrier.

Customers are responsible for any applicable customs duties, import taxes, value-added taxes (VAT), brokerage fees, or other charges imposed by their local government or customs authority. These charges are not included in the purchase price or shipping cost unless otherwise stated during checkout.

While we work with trusted shipping partners to ensure timely delivery, ETRNALISM, LLC is not responsible for delays caused by customs inspections, international shipping carriers, or other events beyond our reasonable control.

If international shipping is temporarily unavailable to a particular country due to legal restrictions, carrier limitations, sanctions, force majeure events, or other circumstances beyond our control, we reserve the right to decline or cancel orders to those destinations and will issue a full refund if payment has already been received.

6. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information if provided by the shipping carrier.

Please allow up to 24–48 hours for tracking information to become active after shipment.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

ETRNALISM, LLC is not responsible for delays, lost packages, returned shipments, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping address, please contact us immediately at ask@etrnalism.life. While we will make reasonable efforts to update your order, we cannot guarantee changes once an order has entered processing.

8. Lost, Stolen, or Damaged Packages

Once an order has been transferred to the shipping carrier, responsibility for delivery rests with the carrier.

If your package is lost, stolen, or arrives damaged:

  • Contact the shipping carrier to initiate a claim.
  • Contact us at ask@etrnalism.life, and we will assist you where reasonably possible.

ETRNALISM, LLC is not responsible for packages marked as delivered by the shipping carrier but reported as lost or stolen afterward.

9. Shipping Delays

While we strive to process and ship all orders within our stated timeframe, delays may occur due to circumstances beyond our control, including:

  • Severe weather
  • Natural disasters
  • Carrier delays
  • Customs processing
  • Labor disruptions
  • Supply chain interruptions
  • High order volume
  • Government actions or other unforeseen events

Delivery dates are estimates only and are not guaranteed.

10. Order Changes & Cancellations

If you need to modify or cancel your order, please contact us as soon as possible at ask@etrnalism.life.

We cannot guarantee that changes or cancellations can be accommodated after an order has entered processing or has already been shipped.

11. Limited Release Products

Many ETRNALISM products are produced in limited quantities.

Because of the limited nature of our releases, orders cannot be guaranteed until payment has been successfully processed.

Products placed in your shopping cart are not reserved until checkout has been completed and payment has been successfully authorized.

12. Contact Us

If you have any questions regarding this Shipping Policy, please contact us:

ETRNALISM, LLC

Email: ask@etrnalism.life

Website: www.etrnalism.life

Business Address: [NA]

Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM